Frequently Asked Questions
You can start a 14-day free trial on the subscription package of your choice—no credit card required upfront. During the trial, you will be able to test the exact features included in your selected tier (e.g., Starter, Premium, or Enterprise). At the end of the 14 days, simply enter your payment details to keep your portal active, or upgrade/downgrade your package as needed.
Yes. We offer an Enterprise 2-Way Google Calendar synchronization. If a customer books an appointment, it instantly pushes to your Google Calendar. If you manually block out time on your phone, our system automatically removes that time slot from your public booking page, preventing any double-bookings.
Absolutely. Our platform utilizes an immutable "Burn-on-Payment" PDF engine. Whether a payment is made via Stripe, PayPal, or Cash (POS), the system instantly generates a mathematically locked, GoBD-compliant PDF invoice featuring your Steuernummer, which is stored permanently for tax audits.
Yes. We use a Zero-Trust 4-dashboard architecture. Your staff members get their own physically isolated login portal. They can manage their own appointments, sync their personal Google Calendar, and activate Two-Factor Authentication (MFA), but they have zero access to your revenue, pricing, or SaaS billing settings.
We use deferred billing logic. If you downgrade from Premium to Starter, you will retain full access to all your Premium features until the exact end of your current billing cycle. There are no sudden lockouts or prorated billing errors.
While you can browse service providers as a guest, creating a secure, free account allows you to track all your upcoming appointments, manage cancellations, and easily rebook with your preferred professionals—whether it's your doctor, fitness instructor, or legal consultant.
Yes. Because we host everything from clinics to legal consultants, we enforce the strictest European GDPR (DSGVO) standards across the entire platform. Your booking data is encrypted, strictly isolated to the specific practice you book with, and you have the right to request full deletion of your profile at any time.
You can securely cancel an upcoming appointment directly from your Dashboard. The professional and their staff are instantly notified. (Note: Because our platform hosts various industries, individual practices—such as dental clinics or consulting firms—may enforce their own specific cancellation timeframes, such as 24 or 48 hours prior).